SHIPPING
All our orders are shipped from the Netherlands through DHL. View the shipping costs and transit times below per country.
Transit Time
Zone 1 | €4,95 (1-3 Business days)
Free shipping for orders over €150
— The Netherlands
Zone 2 | €6,95 (2-3 Business days)
Free shipping for orders over €150
— Austria, Belgium, Germany
Zone 3 | €16.95 (2-5 Business days)
Free shipping for orders over €150
— Czechia, Denmark, Estonia, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Zone 4 | €24.95 (3-8 Business days)
Free shipping for orders over €150
— Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Finland, Greece, Greenland, Iceland, Isle of Man, Liechtenstein, North Macedonia, Norway, Romania, Serbia, United States
Zone 5 | €34.95 (4-8 Business days)
Free shipping for orders over €200
— Australia, Canada, Cyprus, New Zealand
Zone 6 | €34.95 (5-10 Business days)
Free shipping for orders over €200
— Rest of the World
ORDER PROCESSING
Your order will be processed in 1 business day once payment is received and cleared. Order processing may take longer when we receive a huge number of orders per day. We appreciate your patience during this time!
TRACKING
You will receive tracking information after 1 business day from the date of purchase.
INVALID ADDRESS & ORDER COLLECTION
Please keep in mind that you are responsible for providing us the right address and collecting your order in time from a pick-up point.
If the postal carrier is unable to properly deliver your order due to an error in the address or if your order will be returned back to sender due to non-collection, we are not responsible for the additional costs.
We will arrange a resend of your order and apply a fee for the additional shipping costs. Refunds for non-collection of orders are not possible.
If your order has not been delivered within the expected delivery date that is stated on the track & trace page, please contact us within 30 days so we can look into it.